Understanding Experiences of Online Courts and Tribunals
This project will focus on developing practical approaches that enhance the delivery of online hearings so that these remain a positive and critical innovation in Victorian courts and tribunals.
The CIJ has embarked on an ambitious new project on Online Courts, commissioned by Court Services Victoria.
With the increasing use of technology in the justice system, brought about in part by the COVID-19 pandemic, the project will explore the experiences of online hearings in Victoria and insights gained from their use in recent years. The project presents a great opportunity to consider how the benefits of online hearings can be built on in the future and how the foundational elements of the justice system can be strengthened within an online environment.
The wide-ranging project will span multiple courts and include a number of streams that delve into the different aspects of online and hybrid hearings. The CIJ will seek to engage a broad spectrum of justice system stakeholders, such as lawyers, court staff, support services and litigants. Practical learnings will be complemented by an exploration of international and domestic literature, as well as quantitative data.
The project will focus on developing practical approaches that enhance the delivery of online hearings so that these remain a positive and critical innovation in Victorian courts and tribunals. The project will continue into 2024.