Research + Projects

Victims Services Review

The Victorian Department of Justice & Community Safety has asked the CIJ to review the state's service and support system for victims of crime.

This system includes services such as the Victims of Crime Helpline and Victims Assistance Programs around the state, as well as more specific interventions designed to support individuals through the prosecution process or in the aftermath of violent crime.

As part of this review, the CIJ is mapping and exploring the operation and relationship of these services, as well as the awareness and referral pathways to and between services. The project involves consultation with professional stakeholders, and qualitative research with victims of crime about their experiences of this support system: the kinds of support they received; the effectiveness of this support; and the extent to which existing services met their often wide and varied needs.

Highlighting these needs – as well as the diversity and complexity of people who experience crime – is a crucial step towards unpacking the often simplistic debate around criminal justice systems, as well as default assumptions about what victims really want. 

This work will contribute to a case for a strengthened and cohesive system of supports for victims of crime.

 

Related Content

Report
Systemic Reform

Best practice communication with victims: A study for the OPP

The CIJ was commissioned by the Office of Public Prosecutions (Victoria) to provide advice about communicating more effectively with victims of crime.

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Key People

Elena Campbell

Elena Campbell

Associate Director of Research, Advocacy & Policy

Elena is a lawyer, speechwriter and former political staffer who has worked in legal and social policy for nearly 20 years. Elena’s expertise includes therapeutic justice, equal opportunity and human rights, as well as the prevention and elimination of violence against women.

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Riley Ellard

Riley Ellard

Senior Advisor, Research and Advocacy

Riley has worked in social policy across a range of sectors including disability, child protection, mental health and family violence.

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Nareeda Lewers

Nareeda Lewers

Senior Advisor, Research and Advocacy

Nareeda is an experienced lawyer who has represented highly vulnerable and marginalised people.

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Jasmine Ali

Jasmine Ali

Research and Advocacy Officer

Jasmine is primarily involved in the CIJ’s Victims Services Review.

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